Social exchange approaches to promoting inter-organizational citizenship collaborative behaviors in the construction project team
Abstract
Inter-organizational citizenship collaborative behavior (OCCB) is critical for project team members to share information and integrate resources. However, prior studies found that high OCCBs are absent in project teams. This study aims to explore social exchange approaches to promote project team members’ OCCBs in the construction project team from the social exchange perspective. A questionnaire survey was undertaken online. A two-stage SEM was conducted to verify the measurement and structural models. Confirmatory factor analysis was conducted to verify the measurement model’s reliability and validity, the structural model was assessed by examining the model’s fitness, and path coefficients were used to test the hypotheses. The findings showed that relational social exchange is more effective than contractual social exchange for OCCBs. Meanwhile, contractual control and benevolence trust are verified as mediators between competence trust and OCCB. Three pathways are explored to enhance project team members’ OCCBs: relational social exchange dominated strategy (i.e., dominant competence trust strategy and competence trust-benevolence trust strategy) and relational-contractual hybrid strategy (i.e., competence trust-contractual control strategy). This study expands the social exchange theory in the inter-organizational citizenship collaborative behavior in construction project teams and supports project management by verifying the enabling mechanisms.
Keyword : trust, contract, inter-organizational citizenship collaborative behavior, project team, mediator, social exchange
How to Cite
Xue, H., Ling, F. Y. Y., Sun, T., Song, Y., & Zheng, J. (2022). Social exchange approaches to promoting inter-organizational citizenship collaborative behaviors in the construction project team. Journal of Civil Engineering and Management, 28(6), 485–496. https://doi.org/10.3846/jcem.2022.16015
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Gao, N., Chen, Y., Wang, W., & Wang, Y. (2018). Addressing project complexity: The role of contractual functions. Journal of Management in Engineering, 34(3), 04018011. https://doi.org/10.1061/(ASCE)ME.19435479.0000613
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Guo, W., Straub, D., & Zhang, P. (2013). The impact of formal controls and relational governance on trust in crowdsourcing marketplace: An empirical study. ICIS.
Han, L., Zhang, S., Ma, P., & Gao, Y. (2019). Management control in international joint ventures in the infrastructure sector. Journal of Management in Engineering, 35(1), 04018051. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000665
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Hosseinian, S. M., & Carmichael, D. G. (2015). Optimal outcome sharing with a consortium of contractors. Journal of Civil Engineering and Management, 22(5), 655–665. https://doi.org/10.3846/13923730.2014.914086
Kadefors, A. (2004). Trust in project relationships – inside the black box. International Journal of Project Management, 22(3), 175–182. https://doi.org/10.1016/s0263-7863(03)00031-0
Kalkman, J. P., & de Waard, E. J. (2017). Inter-organizational disaster management projects: Finding the middle way between trust and control. International Journal of Project Management, 35(5), 889–899. https://doi.org/10.1016/j.ijproman.2016.09.013
Ke, Y., Ling, F. Y. Y., & Zou, P. X. W. (2014). Effects of contract strategy on interpersonal relations and project outcomes of public-sector construction contracts in Australia. Journal of Management in Engineering, 31(4), 04014062. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000273
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Ke, Y., Davis, P., & Jefferies, M. (2016). A conceptual model of psychological contracts in construction projects. Construction Economics and Building, 16(3), 20–37. https://doi.org/10.5130/AJCEB.v16i3.4993
Li, Q., Yin, Z., Chong, H. Y., & Shi, Q. (2018). Nexus of interorganizational trust, principled negotiation, and joint action for improved cost performance: Survey of Chinese megaprojects. Journal of Management in Engineering, 34(6), 04018036. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000634
Lim, B. T. H., & Loosemore, M. (2017). The effect of inter-organizational justice perceptions on organizational citizenship behaviors in construction projects. International Journal of Project Management, 35(2), 95–106. https://doi.org/10.1016/j.ijproman.2016.10.016
Ling, F. Y. Y., & Ma, Y. (2014). Effect of competency and communication on project outcomes in cities in China. Habitat International, 44, 324–331. https://doi.org/10.1016/j.habitatint.2014.07.002
Liu, J., Yang, P., Xia, B., & Skitmore, M. (2017). Effect of perceived justice on subcontractor willingness to cooperate: The mediating role of relationship value. Journal of Construction Engineering and Management, 143(9), 04017062. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001350
Lu, P., Guo, S., Qian, L., He, P., & Xu, X. (2015). The effectiveness of contractual and relational governances in construction projects in China. International Journal of Project Management, 33(1), 212–222. https://doi.org/10.1016/j.ijproman.2014.03.004
Lu, W., Li, Z., & Wang, S. (2017). The role of justice for cooperation and contract’s moderating effect in construction dispute negotiation. Engineering, Construction and Architectural Management, 24(1), 133–153. https://doi.org/10.1108/ecam-01-2015-0002
Lu, W., Zhang, L., & Zhang, L. (2016). Effect of contract completeness on contractors’ opportunistic behavior and the moderating role of interdependence. Journal of Construction Engineering and Management, 142(6), 04016004. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001110
Lui, S. S., & Ngo, H.-Y. (2016). The role of trust and contractual safeguards on cooperation in non-equity alliances. Journal of Management, 30(4), 471–485. https://doi.org/10.1016/j.jm.2004.02.002
Maemura, Y., Kim, E., & Ozawa, K. (2018). Root causes of recurring contractual conflicts in international construction projects: Five case studies from Vietnam. Journal of Construction Engineering and Management, 144(8), 05018008. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001523
Malhotra, D., & Lumineau, F. (2011). Trust and collaboration in the aftermath of conflict: The effects of contract structure. Academy of Management Journal, 54(5), 981–998. https://doi.org/10.5465/amj.2009.0683
Marinho, A., Couto, J., & Teixeira, J. (2021). Relational contracting and its combination with the BIM methodology in mitigating asymmetric information problems in construction projects. Journal of Civil Engineering and Management, 27(4), 217–229. https://doi.org/10.3846/jcem.2021.14742
Mayer, R. C., David, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. The Academy of Management Review, 20(3), 709–734. https://doi.org/10.2307/258792
Mcknight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial trust formation in new organizational relationships. The Academy of Management Review, 23(3), 473–490. https://doi.org/10.5465/amr.1998.926622
Meng, X. (2015). The role of trust in relationship development and performance improvement. Journal of Civil Engineering and Management, 21(7), 845–853. https://doi.org/10.3846/13923730.2014.893923
Nasir, M. K., & Hadikusumo, B. H. W. (2019). System dynamics model of contractual relationships between owner and contractor in construction projects. Journal of Management in Engineering, 35(1), 04018052. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000666
Newaz, M. T., Davis, P., Jefferies, M., & Pillay, M. (2020). Examining the psychological contract as mediator between the safety behavior of supervisors and workers on construction sites. Journal of Construction Engineering and Management, 146(1), 04019094. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001722
Ning, Y. (2017). Combining formal controls and trust to improve dwelling fit-out project performance: A configurational analysis. International Journal of Project Management, 35(7), 1238–1252. https://doi.org/10.1016/j.ijproman.2017.06.002
Pinto, J. K., Slevin, D. P., & English, B. (2009). Trust in projects: An empirical assessment of owner/contractor relationships. International Journal of Project Management, 27(6), 638–648. https://doi.org/10.1016/j.ijproman.2008.09.010
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