Research on competencies of logistics specialists in transport organisations
Abstract
Successful activities of logistics specialists in transport organisations depend on their ability to adapt to a rapidly changing environment where the most changing and essential element – knowledge – is the most important constituent of competence. The lack of competencies of logistics specialists employed in transport organisations and the inconsistencies with the timely use of such competencies decrease the efficiency of performed functions and slow down organizational processes. As the result, employers are forced to deal with an alternative problem, i.e. whether to invest in inexperienced young logistics specialists for them to acquire competencies or to replace them with more experienced specialists. The article analyses the peculiarities of the competencies of logistics specialists and their use as a tool to ensure the development of logistics organisations and the quality of logistics services. The carried out qualitative research enabled the identification of the competence problems of logistics specialists – logistics manager and logistics forwarder – in transport organisations.
Keyword : logistics specialists, transport organisations, competencies, criteria, expert ranking, evaluation
How to Cite
Katinienė, A., Jezerskė, Živilė, & Vaičiūtė, K. (2021). Research on competencies of logistics specialists in transport organisations. Journal of Business Economics and Management, 22(5), 1308-1322. https://doi.org/10.3846/jbem.2021.15299
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Chan, C. K., & Luk, L. Y. (2020). Development and validation of an instrument measuring undergraduate students’ perceived holistic competencies. Assessment & Evaluation in Higher Education, 46(3), 467–482. https://doi.org/10.1080/02602938.2020.1784392
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Dobroszek, J., Mourao, P., & Grzesiak, L. (2019). Identification of the similarities and differences of logistics controller, manager and specialist: A study based on a content analysis. The International Journal of Logistics Management, 30(1), 261–283. https://doi.org/10.1108/IJLM-10-2017-0281
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Erkutlu, H., & Chafra, J. (2012). The impact of team empowerment on proactivity: The moderating roles of leader’s emotional intelligence and proactive personality. Journal of Health Organization and Management, 26(5), 560–577. https://doi.org/10.1108/14777261211256918
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Kotzab, H., Teller, C., Bourlakis, M., & Wünsche, S. (2018). Key competences of logistics and SCM professionals: The lifelong learning perspective. Supply Chain Management, 23(1), 50–64. https://doi.org/10.1108/SCM-02-2017-0079
Kvalifikacijų ir profesinio mokymo plėtros centras. (2015). Transporto ir saugojimo paslaugų sektoriaus profesinis standartas [Professional standard in the transport and storage services sector] (in Lithuanian). http://www.esparama.lt/documents/10157/490675/2015_profesinis_standartas_transportas.pdf
Lamoureux, K. (2008). Competency management: Gateway to an integrated talent strategy. Bersin & Associates Research Report, 1, 7–10.
Ledauskaitė, K. (2010). Transporto sektoriaus žmogiškųjų išteklių potencialo ekonominis vertinimas [Economic evaluation of human resources potential in the transport sector] [Doctoral dissertation]. Technika (in Lithuanian). https://talpykla.elaba.lt/elaba-fedora/objects/elaba:1831728/datastreams/MAIN/content
Lim, J., Yoon, J., & Kim, M. (2020). Analyzis of the educational needs related to, and perceptions of the importance of, essential job competencies among science and engineering graduates. Education Sciences, 10(4), 85. https://doi.org/10.3390/educsci10040085
López, R. R., Herrera, M. K. I. F., Gómez, E. A. M., & Amaya, P. C. P. (2020). Knowledge and skills of a logistics manager required by the manufacturing industry of Ciudad Juárez. In Intelligent systems reference library: Vol. 166. Techniques, tools and methodologies applied to global supply chain ecosystems (pp. 109–127). Springer, Cham. https://doi.org/10.1007/978-3-030-26488-8_6
Martin, J. A. (2011). Dynamic managerial capabilities and the multi-business team: The role of episodic teams in executive leadership groups. Organization Science, 22(1), 118–140. https://doi.org/10.1287/orsc.1090.0515
Martinkienė, J. (2009). Vadybinių kompetencijų taikymas verslo praktinio mokymo firmoje [Application of managerial competencies in a business practical training firm]. Vadyba, 14(1), 79–87 (in Lithuanian). https://www.lituanistika.lt/content/24383
Martinkus, B., Neverauskas, B., & Sakalas, A. (2002). Vadyba: specialistų rengimo kiekybinis ir kokybinis aspektas [Management: Quantitative and qualitative aspects of specialist training]. Technologija (in Lithuanian).
Melnikova, J., & Trakšelys, K. (2016). Darbuotojų inovatyvumo ir kūrybiškumo kompetencijos ugdymo(si) principai [Principles of employee innovation and creativity competence development]. Holistinis mokymasis, 2, 21–30. https://www.vdu.lt/cris/handle/20.500.12259/35169
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Paiva, E. L. (2017). Coevolução e competências operacionais: Visão presente e oportunidades de pesquisas futuras. Revista Alcance, 24(2), 164–174. https://doi.org/10.14210/alcance.v24n2.p164-174
Palšaitis, R., Čižiūnienė, K., & Vaičiūtė, K. (2016, May 12–13). Social competencies and perspectives of human resources in a logistics organization. In The 9th International Scientific Conference “Business and Management 2016” (pp. 15–19). Technika. https://doi.org/10.3846/bm.2016.52
Podvezko, V. (2005). Agreement of expert estimates. Technological and Economic Development of Economy, 11(2), 101–107. https://doi.org/10.3846/13928619.2005.9637688
Sivilevičius, H. (2011). Application of expert evaluation method to determinate the importance of operating asphalt mixing plant quality criteria and rank correlation. The Baltic Journal of Road and Bridge Engineering, 6(1), 48–58. https://doi.org/10.3846/bjrbe.2011.07
Tan, K. C., Kannan, V. R., & Narasimhan, R. (2007). The impact of operations capability on firm performance. International Journal of Production Research, 45(21), 5135–5156. https://doi.org/10.1080/00207540600871269
Trivellas, P., Kakkos, N., Blanas, N., & Santouridis, I. (2015). The impact of career satisfaction on work performance in accounting firms. The mediating effect of general competencies. Procedia Economics and Finance, 33, 468–476. https://doi.org/10.1016/S2212-5671(15)01730-X
Tūtlys, V., Kaminskienė, L., & Pileičikas, G. (2015). Kompetencijų vertinimo užduočių sudarymo metodika [Methodology for creating competency assessment tasks]. Kvalifikacijų ir profesinio mokymo plėtros centras. https://www.kpmpc.lt/kpmpc/wp-content/uploads/akreditacija/Kompetenciju_vertinimo_uzduociu_sudarymo_metodika.pdf
Vaičiūtė, K., Skirmantienė, J., & Domanska, L. (2017). Assessment of transport specialists’ competencies in transport/logistics companies. Procedia Engineering, 187, 628–634. https://doi.org/10.1016/j.proeng.2017.04.423
Weinert, F. E. (2001). Concept of competence: A conceptual clarification. In D. S. Rychen & L. H. Salganik (Eds.), Defining and selecting key competencies (pp. 45–65). Hogrefe & Huber Publishers. https://psycnet.apa.org/record/2001-05275-003
Wu, S. J., Melnyk, S. A., & Flynn, B. B. (2010). Operational capabilities: The secret ingredient. Decision Sciences, 41(4), 721–754. https://doi.org/10.1111/j.1540-5915.2010.00294.x
Zacharia, Z. G., Nix, N. W., & Lusch, R. F. (2011). Capabilities that enhance outcomes of an episodic supply chain collaboration. Journal of Operations Management, 29(6), 591–603. https://doi.org/10.1016/j.jom.2011.02.001
Zaychenko, I., Smirnova, A., & Kriukova, V. (2019). Application of digital technologies in human resources management at the enterprises of fuel and energy complex in the Far North. In Advances in intelligent systems and computing: Vol. 983. International Scientific Conference Energy Management of Municipal Facilities and Sustainable Energy Technologies EMMFT 2018 (pp. 321–328). Springer, Cham. https://doi.org/10.1007/978-3-030-19868-8_33
Zatta, F. N., Tambosi Filho, E., Campos, F. C. D., & Freitas, R. R. (2019). Operational competencies and relational resources: A multiple case study. RAUSP Management Journal, 54(3), 305–320. https://doi.org/10.1108/RAUSP-12-2018-0146
Armesh, H., Wei, C. C., Ghalandarzehie, K., Sargolzaie, A., & Kahrazeh, Y. (2014). Impact of organization and environment components on corporate entrepreneurship and firm performance: Mediating role of corporate entrepreneurship exploring on Literature Review. Journal of Basic & Applied Scientific Research, 4(3), 113–124.
Bagaeva, I., Levina, A., & Voronova, O. (2019, September). Formation of requirements to the competency model for a University Graduate in the digital economy. In Atlantis Highlights in Computer Sciences: Vol. 1. Proceedings of the International Conference on Digital Technologies in Logistics and Infrastructure (ICDTLI 2019) (pp. 333–338). Atlantis Press. https://doi.org/10.2991/icdtli-19.2019.58
Besterfield-Sacre, M., Zappe, S., Shartrand, A., & Hochstedt, K. (2016). Faculty and student perceptions of the content of entrepreneurship courses in engineering education. Advances in Engineering Education, 5(1), 4–28. https://advances.asee.org/wp-content/uploads/vol05/issue01/Papers/AEE-17-E-ship-Mary.pdf
Bondarenko, V., Diugowanets, O., & Kurei, O. (2021, January). Transformation of managerial competencies within the context of global challenges. In SHS Web of Conferences (Vol. 90). 02002. EDP Sciences. https://doi.org/10.1051/shsconf/20219002002
Chlivickas, E., Papšienė, P., & Papšys, A. (2009). Žmogiškieji ištekliai: strateginio valdymo aspektai [Human resources: Aspects of strategic management]. Verslas, vadyba ir studijos, 8(1), 51–65 (in Lithuanian). https://doi.org/10.3846/bme.2010.04
Chan, C. K., & Luk, L. Y. (2020). Development and validation of an instrument measuring undergraduate students’ perceived holistic competencies. Assessment & Evaluation in Higher Education, 46(3), 467–482. https://doi.org/10.1080/02602938.2020.1784392
Devi, A., & Goswami, G. (2014). Women enterpreneurship development in Assam with special reference to Kamurp district, India. The Clarion, International Multidisciplinary Journal, 3(1), 149–156.
Dobroszek, J., Mourao, P., & Grzesiak, L. (2019). Identification of the similarities and differences of logistics controller, manager and specialist: A study based on a content analysis. The International Journal of Logistics Management, 30(1), 261–283. https://doi.org/10.1108/IJLM-10-2017-0281
Ekhtiari, M., Yadegari, E., & Sadidi, G. (2016). Ranking enterpreneurship main risks in non-profit financial funds by Todim technique under grey conditions (a case study in Iran). Economic Computation & Economic Cybernetics Studies & Research, 50(3), 319–336. https://ideas.repec.org/a/cys/ecocyb/v50y2016i3p319-336.html
Erkutlu, H., & Chafra, J. (2012). The impact of team empowerment on proactivity: The moderating roles of leader’s emotional intelligence and proactive personality. Journal of Health Organization and Management, 26(5), 560–577. https://doi.org/10.1108/14777261211256918
European Logistics Association. (2014). http://www.elalog.eu/
Gutiérrez, A., R. C., & Guerrero, A. B. (2012). Education and entrepreneurship: Educating in the new competence of autonomy and personal initiative. International Journal of Learning, 18(8), 237–247. https://doi.org/10.18848/1447-9494/CGP/v18i08/47705
Harreld, J. B., O’Reilly III, C. A., & Tushman, M. L. (2007). Dynamic capabilities at IBM: Driving strategy into action. California Management Review, 49(4), 21–43. https://doi.org/10.2307/41166404
Jerman, A., Pejic Bach, M., & Aleksic, A. (2020). Transformation towards smart factory system: Examining new job profiles and competencies. Systems Research and Behavioral Science, 37(2), 388–402. https://doi.org/10.1002/sres.2657
Jovaiša, T., Laužackas, R., Spūdytė, I., & Tutlys, V. (2008). Lietuvos kvalifikacijų sistemos metodologija: monografija [Lithuanian qualifications system methodology. Monograph]. Lietuvos darbo rinkos mokymo tarnyba (in Lithuanian).
Juodeikaitė, M., & Fominienė, A. (2016). Žmogiškųjų išteklių valdymo procesų pokyčių vertinimas: teorinis ir praktinis aspektas [Assessment of changes in human resource management processes: Theoretical and practical aspects]. Informacijos mokslai, 74, 2537 (in Lithuanian). https://doi.org/10.15388/Im.2016.74.9920
Kilibarda, M., Pajić, V., & Andrejić, M. (2019). Human resources in logistics and supply chains: Current state and trends. International Journal for Traffic and Transport Engineering, 9(3), 270–279. https://doi.org/10.7708/ijtte.2019.9(3).01
Kotzab, H., Teller, C., Bourlakis, M., & Wünsche, S. (2018). Key competences of logistics and SCM professionals: The lifelong learning perspective. Supply Chain Management, 23(1), 50–64. https://doi.org/10.1108/SCM-02-2017-0079
Kvalifikacijų ir profesinio mokymo plėtros centras. (2015). Transporto ir saugojimo paslaugų sektoriaus profesinis standartas [Professional standard in the transport and storage services sector] (in Lithuanian). http://www.esparama.lt/documents/10157/490675/2015_profesinis_standartas_transportas.pdf
Lamoureux, K. (2008). Competency management: Gateway to an integrated talent strategy. Bersin & Associates Research Report, 1, 7–10.
Ledauskaitė, K. (2010). Transporto sektoriaus žmogiškųjų išteklių potencialo ekonominis vertinimas [Economic evaluation of human resources potential in the transport sector] [Doctoral dissertation]. Technika (in Lithuanian). https://talpykla.elaba.lt/elaba-fedora/objects/elaba:1831728/datastreams/MAIN/content
Lim, J., Yoon, J., & Kim, M. (2020). Analyzis of the educational needs related to, and perceptions of the importance of, essential job competencies among science and engineering graduates. Education Sciences, 10(4), 85. https://doi.org/10.3390/educsci10040085
López, R. R., Herrera, M. K. I. F., Gómez, E. A. M., & Amaya, P. C. P. (2020). Knowledge and skills of a logistics manager required by the manufacturing industry of Ciudad Juárez. In Intelligent systems reference library: Vol. 166. Techniques, tools and methodologies applied to global supply chain ecosystems (pp. 109–127). Springer, Cham. https://doi.org/10.1007/978-3-030-26488-8_6
Martin, J. A. (2011). Dynamic managerial capabilities and the multi-business team: The role of episodic teams in executive leadership groups. Organization Science, 22(1), 118–140. https://doi.org/10.1287/orsc.1090.0515
Martinkienė, J. (2009). Vadybinių kompetencijų taikymas verslo praktinio mokymo firmoje [Application of managerial competencies in a business practical training firm]. Vadyba, 14(1), 79–87 (in Lithuanian). https://www.lituanistika.lt/content/24383
Martinkus, B., Neverauskas, B., & Sakalas, A. (2002). Vadyba: specialistų rengimo kiekybinis ir kokybinis aspektas [Management: Quantitative and qualitative aspects of specialist training]. Technologija (in Lithuanian).
Melnikova, J., & Trakšelys, K. (2016). Darbuotojų inovatyvumo ir kūrybiškumo kompetencijos ugdymo(si) principai [Principles of employee innovation and creativity competence development]. Holistinis mokymasis, 2, 21–30. https://www.vdu.lt/cris/handle/20.500.12259/35169
Morkvėnas, R. (2010). Organizacijos žinių potencialo vertinimas [Assessment of organizational knowledge potential] [Doctoral dissertation]. Vilnius Gediminas Technical University (in Lihuanian). https://oatd.org/oatd/record?record=oai%5C%3Aelaba.lt%5C%3ALT-eLABa-0001%5C%3AE.02%5C~2010%5C~D_20100619_142429-18701
Paiva, E. L. (2017). Coevolução e competências operacionais: Visão presente e oportunidades de pesquisas futuras. Revista Alcance, 24(2), 164–174. https://doi.org/10.14210/alcance.v24n2.p164-174
Palšaitis, R., Čižiūnienė, K., & Vaičiūtė, K. (2016, May 12–13). Social competencies and perspectives of human resources in a logistics organization. In The 9th International Scientific Conference “Business and Management 2016” (pp. 15–19). Technika. https://doi.org/10.3846/bm.2016.52
Podvezko, V. (2005). Agreement of expert estimates. Technological and Economic Development of Economy, 11(2), 101–107. https://doi.org/10.3846/13928619.2005.9637688
Sivilevičius, H. (2011). Application of expert evaluation method to determinate the importance of operating asphalt mixing plant quality criteria and rank correlation. The Baltic Journal of Road and Bridge Engineering, 6(1), 48–58. https://doi.org/10.3846/bjrbe.2011.07
Tan, K. C., Kannan, V. R., & Narasimhan, R. (2007). The impact of operations capability on firm performance. International Journal of Production Research, 45(21), 5135–5156. https://doi.org/10.1080/00207540600871269
Trivellas, P., Kakkos, N., Blanas, N., & Santouridis, I. (2015). The impact of career satisfaction on work performance in accounting firms. The mediating effect of general competencies. Procedia Economics and Finance, 33, 468–476. https://doi.org/10.1016/S2212-5671(15)01730-X
Tūtlys, V., Kaminskienė, L., & Pileičikas, G. (2015). Kompetencijų vertinimo užduočių sudarymo metodika [Methodology for creating competency assessment tasks]. Kvalifikacijų ir profesinio mokymo plėtros centras. https://www.kpmpc.lt/kpmpc/wp-content/uploads/akreditacija/Kompetenciju_vertinimo_uzduociu_sudarymo_metodika.pdf
Vaičiūtė, K., Skirmantienė, J., & Domanska, L. (2017). Assessment of transport specialists’ competencies in transport/logistics companies. Procedia Engineering, 187, 628–634. https://doi.org/10.1016/j.proeng.2017.04.423
Weinert, F. E. (2001). Concept of competence: A conceptual clarification. In D. S. Rychen & L. H. Salganik (Eds.), Defining and selecting key competencies (pp. 45–65). Hogrefe & Huber Publishers. https://psycnet.apa.org/record/2001-05275-003
Wu, S. J., Melnyk, S. A., & Flynn, B. B. (2010). Operational capabilities: The secret ingredient. Decision Sciences, 41(4), 721–754. https://doi.org/10.1111/j.1540-5915.2010.00294.x
Zacharia, Z. G., Nix, N. W., & Lusch, R. F. (2011). Capabilities that enhance outcomes of an episodic supply chain collaboration. Journal of Operations Management, 29(6), 591–603. https://doi.org/10.1016/j.jom.2011.02.001
Zaychenko, I., Smirnova, A., & Kriukova, V. (2019). Application of digital technologies in human resources management at the enterprises of fuel and energy complex in the Far North. In Advances in intelligent systems and computing: Vol. 983. International Scientific Conference Energy Management of Municipal Facilities and Sustainable Energy Technologies EMMFT 2018 (pp. 321–328). Springer, Cham. https://doi.org/10.1007/978-3-030-19868-8_33
Zatta, F. N., Tambosi Filho, E., Campos, F. C. D., & Freitas, R. R. (2019). Operational competencies and relational resources: A multiple case study. RAUSP Management Journal, 54(3), 305–320. https://doi.org/10.1108/RAUSP-12-2018-0146